Privacy Policy

Swissaustral (“we” or “us”) is committed to protecting the privacy of our customers and visitors to our website. This privacy policy explains how we collect, use, and protect personal data when you use our services.

What personal data we collect

We only collect personal data that is necessary for billing and shipping purposes. The personal data we collect includes:

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Why we need this information

We need this information to process your orders, deliver products to you, and communicate with you about your orders.

How we use your personal data

We use your personal data solely for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders or account
• Complying with legal obligations (e.g., tax laws)

Data Protection

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Our website uses SSL encryption to ensure that all data transmitted between your browser and our servers is encrypted.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined above. We will delete your personal data when it is no longer necessary for these purposes.

Anti-Abuse services

We use third-party services to help us provide our website and services. One such service is Cloudflare Turnstile, which helps prevent automated abuse on our site.

Data shared with Cloudflare

When you interact with our website, we may share certain data with Cloudflare as part of their Turnstile service. This data includes:

• Your IP address
• Your browser type and version

Cloudflare uses this data solely for the purposes of securing our website and improving the Turnstile solution itself. Any personal data collected is subject to strict retention schedules, no longer than a few weeks.

What Cloudflare Does with Your Data

According to Cloudflare’s own policies, they do not use your data for any other purpose, such as targeted advertising or profiling. They also claim to minimize the amount of data collected and only retain it for as long as necessary to achieve their security and improvement goals.

If you have concerns about how Cloudflare handles your data, we encourage you to review their own privacy policy. You may also want to contact them directly with any questions or requests related to your personal data.

Your rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Object to our use of your personal data
• Receive a copy of your personal data in a machine-readable format

To exercise any of these rights, please contact us at privacy@swissaustral.com

Data sharing

We do not share nor sell your personal data with third parties. We only use your personal data for the purposes outlined above.

Changes to this policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or through a prominent notice on our website.

Contact us

If you have any questions or concerns about this privacy policy, please contact us at privacy@swissaustral.com